Recognize a charge from AutoSpa Booking Desk?
We collect and confirm deposits for scheduled vehicle service appointments. Identify your charge in seconds — contact support below.
What is AutoSpa Booking Desk?
AutoSpa Booking Desk is a booking and deposit collection service used by select automotive appearance and protection shops. We help customers reserve appointments, confirm deposits, and understand the remaining balance due for their scheduled service.
Your deposit is typically credited toward the total service price. The local shop performs the actual work and collects the remaining balance according to the booking terms.
How the deposit works
Three simple steps from booking to completion.
You schedule a service
A local automotive shop or booking representative helps you select an approved service, package, and appointment time.
You pay a deposit
Your deposit reserves the appointment and is credited toward the total service price shown during booking.
The shop completes the work
The local shop performs the service. You pay the remaining balance directly to the shop at drop-off, pickup, or as agreed.
Example deposit breakdown
A typical booking might look like this:
Your deposit is credited toward the total service price. It is not an additional fee when presented as part of your booking.
Before reporting a charge as fraud
Please check whether you recently scheduled or placed a deposit for an automotive service. Common services include:
You may also have received a confirmation text, email, receipt, or calendar invite related to your appointment. If you are unsure what the charge is for, please contact us first so we can help identify the related booking.
Need help identifying a charge?
Share the details below and our team will help match your charge to a booking.
Common questions
Why does my statement say AutoSpa Booking Desk?+
Some automotive shops use AutoSpa Booking Desk to collect deposits and confirm scheduled vehicle-service appointments. Because of this, the charge may appear under our booking name instead of the local shop's name.
Is this deposit part of my total service price?+
In most cases, yes. Your deposit is credited toward the total service price shown during booking. The remaining balance is paid directly to the shop according to your booking terms.
Who performs the actual vehicle service?+
The local automotive shop you booked with performs the service. AutoSpa Booking Desk helps with deposit collection, booking confirmation, and payment support.
Who should I contact about rescheduling?+
For appointment changes, contact the local shop directly unless your confirmation message says otherwise. If you are unsure which shop, contact AutoSpa Booking Desk support and we can help identify the booking.
How do deposits, refunds, and cancellations work?+
A deposit is required to reserve your appointment. Deposits are collected by Auto Spa Booking Desk on behalf of the service provider you booked with, and the charge will appear on your statement as AUTO SPA BOOKING DESK. Your deposit is applied in full toward the total cost of your service.
Cancelling or rescheduling+
You may cancel without a refund of your deposit, or transfer that deposit in the event of a reschedule to your new date, if you notify us at least 48 hours before your scheduled appointment.
Late cancellations and no-shows+
Deposits are non-refundable if you cancel less than 48 hours before your appointment or do not show up. This is because the provider has reserved that time and may have turned away other customers.
If the provider cancels+
If the service provider cancels or cannot complete your appointment, your deposit will be fully refunded.
How to cancel or request a refund+
Contact billing@leadgentic.co with your name, email, and appointment date. Approved refunds are processed within 5-15 business days to your original payment method.
Questions about a charge+
If you have any concerns about your deposit, please contact us at billing@leadgentic.co before reaching out to your bank. We respond within 1 business day and can usually resolve issues quickly.
I do not recognize this charge. What should I do?+
Please contact us with your name, phone number, charge amount, and charge date. We can help identify the booking connected to the charge.
By paying your deposit, you agree to these terms.